Frequently Asked Questions
To control Cold and Frozen food, we use our own vehicle and driver.
Everywhere in Hong Kong, except outline island (Lama/ Peng Chau/ )
Lantau island / Tai Po/ Fanling we deliver once per month.
We always do our best to deliver as soon as possible according to locations…normal lead time is 48 hours
As we have only 1 driver, it’s a bit difficult to deliver specific delivery date and time….but we always do our best to find a satisfactory solution.
Our driver will call you 30 minutes prior to the delivery…if he can’t reach you we will send you messages by whatsapp to find a solution.
This is the reason we don’t use third party for the delivery, we use our own driver and vehicle…we ensure our frozen food are delivered frozen.
The deliver is Free of charge until you reach the min order amount of $500
Theres is an handling fee, But we are understanding peoples, will will do our best to conveniently re-deliver the order.
Yes, it’s possible….just call us or send us a message by whatsapp
We don’t accept pick up in our warehouse for safety reasons
credit card via Paypal, bank transfer and FPS